Reference

7mm Terms and Conditions for Your Account

These terms govern every action you take on 7mm — from opening your account and funding your wallet via UPI, Paytm or PhonePe, to placing wagers and requesting…

Account eligibility by local lawUPI, Paytm, PhonePe wallet rulesWithdrawal verification processFair-use and conduct policyGoverning jurisdiction clause
7mm 7mm Terms and Conditions for Your Account
TERMS QUERIES CONTACT

How to Reach Us About These Terms

Live Chat Our chat window is available around the clock. If a clause in these terms is unclear or you believe an action on your account was taken in error, our agents can clarify or escalate your case immediately.
Email Support Send detailed terms-related queries to our support address and expect a written response within 24 hours. Email is the right channel for disputes, account-closure requests, or formal clarification on jurisdiction matters.
Help Centre Our self-service help centre contains the full terms document, change-log history, and a searchable FAQ covering common account and payment questions, so you can find answers without waiting for an agent.
HOW WE HANDLE POLICY

Account Security, Data and Your Rights Under These Terms

Every section of our terms is shaped around the practical experience of an India-based account holder — from how your UPI transaction ID is logged to how long we retain your identity…

Data Retention

We hold your personal data only for as long as required by applicable law or active account status. Once your account is closed, non-transactional data is deleted within 90 days unless a legal obligation requires longer retention.

Cookie Policy

Session cookies keep your lobby state intact between pages; analytics cookies help us understand which games you explore. You can adjust cookie preferences in your account settings without affecting core account functions.

Account Security

Two-factor authentication via SMS OTP is available for all India accounts. We strongly encourage you to enable it under Account Security in your dashboard, particularly if your account is linked to a UPI handle.

Payment Records

Every deposit and withdrawal via UPI, Paytm or PhonePe is logged with a timestamp and transaction reference. You can download a full statement from the Wallet section of your account at any time.

Requesting Changes

To update personal details such as your registered mobile number or email address, submit a change request through the account settings page. Changes to banking details require identity re-verification before they take effect.

Terms Contact Point

For formal correspondence related to these terms — including data-access requests or objections to account decisions — email our compliance team directly. We aim to acknowledge formal requests within two business days.

Frequently Asked Questions About 7mm Terms

Below are the questions we receive most often regarding the terms and conditions on 7mm. If your question is not answered here, use live chat or email and our team will respond with a specific, written answer.

Yes. The terms apply to every product in the 7mm lobby — live casino tables, slots such as Fishing War and Spribe Aviator, sportsbook markets and Bingo rooms. No game category operates under a separate or lighter set of rules.

We publish an updated version on this page whenever terms change, and we aim to send an in-app notification for material changes. Continuing to use the platform after an update is posted constitutes acceptance of the revised terms.

Access to 7mm depends on local law and is available only where local law permits. If our systems detect access from a restricted region, we may restrict account activity and hold wallet balances pending a compliance review before any release.

Email our compliance team with your registered account email and a copy of a valid ID. We will compile and send a full data export within the timeframe required by applicable law, usually within 30 days of your request.

Deposits via Paytm or PhonePe are credited once the payment provider confirms the transaction to our system, typically under a minute. Withdrawal to the same method requires that your account has passed identity verification and the wallet matches your registered name.

You may request account closure at any time by contacting support. Any verified wallet balance at the time of closure will be transferred back to your registered UPI, Paytm or PhonePe account after a standard identity check, usually within three to five business days.

The governing law and jurisdiction clause is stated in the full terms document. Where local law in India applies to a specific transaction or dispute, those local provisions take precedence over any conflicting clause in our general terms.