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How 7mm Handles Your Account and Data

Every account on 7mm operates under a clear set of terms that govern how we collect, store and use your information, how disputes are handled, and what you…

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7mm How 7mm Handles Your Account and Data
LEGAL CONTACT PATHS

Reach Us About Policy or Account Questions

If you have a question about our terms, want to request a copy of your data, or need to raise a dispute, our team is available across these channels.

Email Support Send your legal or account query to our dedicated policy team by email. Include your registered account ID so we can locate your record and respond accurately within 48 hours.
Live Chat Our live chat channel connects you with a support agent who can escalate legal or data queries to the appropriate internal team. Available around the clock for urgent account concerns.
Formal Written Request For data deletion, account closure or formal dispute submissions, use our written request form. We process these within the timeframe set by applicable data protection rules in your region.
DATA AND ACCOUNT SECURITY

How We Protect and Manage Your Information

Account security and data integrity are handled through a combination of encryption, access controls and regular audits. Here is how each area works in practice across the platform.

Data Encryption

All personal data transmitted between your device and our servers is encrypted via TLS. Stored account data is protected using industry-standard encryption protocols, meaning credentials and payment details are never held in plain text.

Cookie Handling

We use functional and analytical cookies to keep your session active and measure how the platform is used. You can adjust cookie preferences through your browser settings; disabling non-essential cookies will not affect your core account functions.

Account Access Controls

Your account is protected by a password you set and, where enabled, two-factor authentication. Our systems log each login event so you can review recent access from your account security page at any time.

Data Retention Policy

We retain account and transaction records for the period required by applicable financial and regulatory rules. Once the retention period expires, data is securely deleted or anonymised and can no longer be linked to your identity.

Requesting Your Data

You have the right to request a copy of the personal data we hold about you. Submit a data access request via email or our written request form and we will compile and deliver your records within the legally required timeframe.

Designated Policy Contact

Our data and legal queries are handled by a dedicated policy team, not a generic inbox. When you write to us about your rights, your message reaches someone authorised to act on it, not just acknowledge receipt.

Frequently Asked Questions About Our Legal Terms

These answers cover the questions we receive most often about account terms, data rights and how our policies apply to you as an account holder in India.

These terms apply to every person who creates an account on 7mm and accesses the platform where local law permits. By registering and using the service, you confirm that you have read and agreed to the current version of our terms.

Yes. Submit a data access request through email or our written request form, quoting your registered account ID. We will compile your personal data records and deliver them within the timeframe required by applicable data protection rules.

Transaction data from UPI, Paytm and PhonePe deposits and withdrawals is stored securely for the period required by financial regulations. It is never shared with third parties for marketing purposes and is accessible only to authorised internal teams.

You can submit a formal account closure and data deletion request through our written request form. We process these within the timeframe set by applicable rules. Some records may be retained for the legally required period before full deletion.

When we update our terms, we will send a notification to the email address registered to your account. The revised terms will also be published here with the effective date clearly marked, giving you time to review the changes before they apply.

Yes. Access to the platform and eligibility to hold an account depend on local law and are available only where your jurisdiction permits it. You are responsible for understanding the regulations that apply to online wagering in your specific region.

Use our written request form or contact the policy team by email with full details of your dispute, including your account ID and the specific issue. Our team will acknowledge your submission and work toward a resolution within the stated response window.

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